Front Office Hotel Staff - Bali

Join CV Aloevera Makmur Sejahtera as a Front Office Hotel Staff in the vibrant and picturesque island of Bali! This is your opportunity to be the first point of contact for guests, ensuring they experience exceptional service from the moment they arrive. As a Front Office Hotel Staff, you'll manage check-ins, check-outs, and guest inquiries with professionalism and warmth, while also handling reservations and front desk operations efficiently. Our hotel is known for its luxurious amenities and warm hospitality, and we're looking for someone who shares our passion for creating memorable guest experiences.

At CV Aloevera Makmur Sejahtera, we pride ourselves on providing top-notch service and creating a welcoming atmosphere for our guests. Our hotel is located in the heart of Bali, offering stunning views and easy access to local attractions. We're a growing team with a focus on professional development and work-life balance, making it the perfect place to build your career.

📋 Tanggung Jawab Pekerjaan

• Manage guest check-ins and check-outs using our property management system (PMS)
• Handle guest inquiries and provide information about hotel facilities and local attractions
• Process reservations and manage room bookings
• Ensure front desk operations run smoothly and efficiently
• Maintain accurate guest records and follow up on special requests
• Assist with guest complaints and ensure their concerns are addressed promptly
• Collaborate with other departments to ensure a seamless guest experience
• Promote our hotel's amenities and services to guests

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in front office or hotel reception roles
• Familiarity with property management systems (PMS) such as Opera, Sabre, or similar
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work well under pressure and meet deadlines
• Fluent in English and Bahasa Indonesia
• Previous experience in the hospitality industry is a plus
• Willingness to work flexible hours, including weekends and holidays

🛠️ Keahlian

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