Market Customer Service Specialist
Join Yi Jia International Sdn Bhd as a Market Customer Service Specialist and accelerate your career in a dynamic, growth-oriented environment. This role offers a unique opportunity to develop into a versatile professional with ample room for advancement and cross-functional learning. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung, you will be part of a team dedicated to enhancing customer satisfaction and driving market success.
As a Market Customer Service Specialist, you will handle customer inquiries, resolve issues, and ensure a seamless experience for our valued clients. This role is perfect for someone looking to leverage their skills in customer service, market analysis, and business development. With a competitive salary ranging from Rp 10,000,000 to Rp 15,000,000 per bulan, this position offers a rewarding career path in a vibrant and supportive work environment.
📋 Tanggung Jawab Pekerjaan
- Handle customer inquiries and provide exceptional service to ensure customer satisfaction.
- Resolve customer issues and complaints promptly and professionally.
- Conduct market analysis to identify trends and opportunities for business growth.
- Develop and implement customer service strategies to enhance market performance.
- Collaborate with cross-functional teams to achieve business objectives.
- Monitor and report on customer service metrics to drive continuous improvement.
- Stay updated with industry trends and best practices in customer service and market analysis.
- Participate in training and development programs to enhance your skills and knowledge.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum 3 years of experience in customer service, market analysis, or a related role.
- Proficient in using CRM software such as Salesforce or HubSpot.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Familiarity with market research tools and techniques.
- Ability to work well under pressure and meet tight deadlines.
- Fluent in English and Bahasa Indonesia.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang